Terms and Conditions
FUNNELS MASTERY ACADEMY
Last Updated: August 15, 2026
This Terms of Service and User Agreement (the โAgreementโ) constitutes a legally binding agreement between Funnels Mastery Academy (the โProvider,โ โFMA,โ โCompany,โ โwe,โ โour,โ or โusโ) and the individual enrolling in, purchasing, accessing, or using the Funnels Mastery Academy program (the โParticipant,โ โStudent,โ โUser,โ โyou,โ or โyourโ).
By enrolling in FMA, making any payment, accessing the FMA website, Course Portal, Community Platform, Course materials, or participating in any FMA service, you acknowledge that you have read, understood, and agreed to this Agreement and the applicable Privacy Policy.
IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT ENROLL IN OR ACCESS THE PROGRAM.
ARTICLE 1
ENROLLMENT, ELIGIBILITY, AND PARTICIPANT INFORMATION
1.1 Legal Capacity
By enrolling, the Participant represents that they are at least eighteen (18) years of age and possess legal capacity to enter into a binding agreement under Philippine law.
A Participant below eighteen (18) years of age may enroll only with the consent and involvement of their parent or legal guardian and subject to any additional documentation reasonably required by FMA.
1.2 Accuracy of Information
The Participant shall provide accurate, current, and complete information during enrollment and shall maintain accurate contact information throughout the membership period.
The Participant shall not deliberately use a fabricated identity or another person's identity to obtain access to the Program.
Material misrepresentation or fraudulent enrollment information may constitute grounds for suspension or termination, subject to applicable law.
ARTICLE 2
MEMBERSHIP, ACCESS, AND RENEWAL
2.1 Grant of Access
Subject to payment of the applicable fees and compliance with this Agreement, FMA grants the Participant a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the Course materials and applicable membership benefits solely for the Participant's personal educational and professional development.
No ownership of FMA intellectual property is transferred to the Participant.
2.2 Twelve-Month Membership โ Current and Future Batches
For Batch 7 and succeeding cohorts, access to the Course Portal, Course materials, Community Platform, and other membership benefits expressly included in the Participant's offer is provided for a fixed period of twelve (12) months, commencing on the applicable enrollment/start date specified by FMA.
FMA MEMBERSHIP IS NOT LIFETIME ACCESS, except where FMA has expressly granted lifetime access to a specific legacy batch or product.
2.3 Legacy Batches
Participants belonging to Batches 1 through 6 shall retain the lifetime Course Portal content access previously granted to their respective batches, subject to these Terms and any technical or platform requirements reasonably necessary to maintain such access.
Lifetime Course Portal access does not constitute lifetime access to live coaching, the Community Platform, new programs, bonus programs, events, or other interactive services unless expressly stated otherwise.
2.4 Expiration of Membership
Upon expiration of the applicable twelve (12)-month membership period, access to benefits limited to that membership period shall automatically terminate without the need for further notice.
Expiration does not entitle the Participant to a refund for unused access time, missed sessions, incomplete lessons, or unutilized benefits.
2.5 Renewal
A Participant may be offered an opportunity to renew their membership.
Any renewal shall be subject to the price, duration, program structure, benefits, inclusions, exclusions, and Terms and Conditions applicable to the renewal offer at the time the Participant renews.
Renewal does not automatically entitle the Participant to the same benefits, bonuses, programs, events, pricing, or other inclusions provided during the Participant's original enrollment.
FMA shall make the material terms and inclusions of the applicable renewal offer available before the Participant completes the renewal.
ARTICLE 3
FEES, INSTALLMENTS, AND REFUNDS
3.1 Enrollment Fee
The standard enrollment fee is Forty Thousand Philippine Pesos (PHP 40,000.00) unless another amount is expressly stated in the Participant's enrollment offer.
FMA may offer promotional, early-bird, scholarship, discounted, installment, or other pricing at its discretion.
The price accepted by the Participant at enrollment shall govern the Participant's purchase. A subsequent promotion or price reduction offered to another Participant shall not, by itself, entitle an existing Participant to a refund, credit, or price adjustment.
3.2 Installment Plans
Where the Participant selects an installment plan, the installment arrangement is a payment method for the agreed enrollment price and not a month-to-month membership that may be cancelled at will.
Unless the applicable enrollment offer expressly provides otherwise, the Participant remains responsible for the agreed enrollment price notwithstanding non-use of the Program or a subsequent change in personal circumstances.
3.3 Access Clock
For Participants enrolled under an installment arrangement, the twelve (12)-month membership period commences on the date of the first installment payment, unless another commencement date is expressly specified in the enrollment offer.
Suspension of access resulting from the Participant's payment default does not stop, pause, or extend the twelve (12)-month membership period.
3.4 Payment Default
Failure to settle an installment within fourteen (14) calendar days following its due date may constitute a material payment default.
FMA may suspend access while payment remains outstanding and, where the default remains uncured, may terminate access subject to this Agreement and applicable law.
Suspension or termination of access due to payment default does not automatically extinguish payment obligations that had already become due under the Participant's enrollment agreement.
3.5 Refund Policy
Subject to rights and remedies that cannot lawfully be excluded under applicable Philippine law, payments made for FMA are generally final and non-refundable once digital Course content has been accessed.
FMA nevertheless provides the following limited refund window:
A Participant may request a refund within seven (7) calendar days from purchase, provided that FMA's reasonably available records establish that the Participant has not accessed, viewed, streamed, or downloaded any portion of the Course materials.
Where a refund is validly approved under this limited exception, FMA may deduct an administrative and processing fee of PHP 1,500.00, together with actual non-refundable bank, payment gateway, or transfer charges, to the extent permitted by applicable law.
Approved refunds will ordinarily be processed within fourteen (14) to thirty (30) business days.
Nothing in this Agreement is intended to exclude, waive, or restrict a Participant's mandatory rights or remedies under applicable consumer protection law.
3.6 Circumstances That Do Not Automatically Entitle a Participant to a Refund
Subject to Section 3.5 and applicable law, the following circumstances do not, by themselves, constitute grounds for cancellation, refund, release from an existing payment obligation, or extension of membership:
a. Personal Schedule and Lack of Time.
Changes in work, employment, workload, family responsibilities, travel, personal priorities, or availability, including becoming too busy to participate in or complete FMA.
b. Financial Circumstances.
Loss of employment, reduction of income, unexpected expenses, business difficulties, or other changes in the Participant's financial circumstances occurring after enrollment.
c. Health or Personal Emergencies.
Illness, medical circumstances, family emergencies, or other personal emergencies do not automatically create a right to a refund. FMA may, at its reasonable discretion and where practicable, consider an alternative accommodation without thereby creating a general entitlement to such accommodation or refund.
d. Change of Mind or Program Fit.
A subsequent determination that FMA is too difficult, too basic, not interesting, inconsistent with the Participant's preferred learning style, no longer aligned with the Participant's career plans, or otherwise โnot for them.โ
e. Late Refund Request.
A request submitted outside the refund period specified in Section 3.5.
f. Non-Use.
Failure to attend sessions, access materials, complete lessons or assignments, participate in the community, or otherwise use available FMA benefits.
g. Failure to Achieve a Particular Result.
Failure to obtain a client, project, employment, income, revenue, business growth, or other anticipated financial or professional result, subject to the separate Earn Back Your Investment Support Guarantee in Article 7.
ARTICLE 4
INTELLECTUAL PROPERTY AND ACCOUNT USE
4.1 FMA Intellectual Property
Course videos, recordings, frameworks, systems, methodologies, templates, workbooks, presentations, graphics, strategies, written materials, assessments, and other proprietary content supplied by FMA constitute intellectual property owned by or licensed to FMA and are protected by applicable intellectual property laws, including Republic Act No. 8293, the Intellectual Property Code of the Philippines, as applicable.
4.2 Permitted Use
Participants may use FMA materials for their own education and may apply the skills and principles learned through FMA in their own business, employment, freelance work, or client services.
The Participant may not reproduce, distribute, publish, sell, sublicense, upload, commercially exploit, or make FMA Course materials available to another person without FMA's prior written permission.
4.3 Competing Educational Products
Nothing in this Agreement prevents a Participant from lawfully practicing funnel design, freelancing, marketing, or operating their own business. However, the Participant may not copy, reproduce, substantially appropriate, repackage, or commercially distribute FMA's proprietary Course content, protected materials, distinctive frameworks, or other intellectual property as their own course, mentorship, training program, or competing educational product.
4.4 Individual Enrollment and Account Sharing
Each enrollment is licensed to one (1) Participant only.
Participants may not share, lend, sell, transfer, sublicense, or permit another person to use their FMA login credentials, Course Portal, Community Platform, live-session access, recordings, templates, or membership benefits.
One enrollment may not be shared among employees, business partners, colleagues, family members, friends, or team members unless expressly authorized by FMA in writing.
FMA may investigate suspected account sharing and may suspend access while a material security or account-sharing concern is reasonably investigated.
Confirmed material or repeated account sharing may result in termination of access without refund, to the extent permitted by law.
4.5 Community Conduct
Participants shall:
1. communicate respectfully and professionally;
2. refrain from harassment, abusive or discriminatory conduct;
3. refrain from spam and unauthorized solicitation of other Participants;
4. respect the privacy and confidentiality of other Participants; and
5. comply with reasonable community guidelines communicated by FMA.
Material or repeated violations may result in suspension or termination.
4.6 User-Generated Content
Participants retain ownership of original content they create and submit to FMA, subject to any third-party rights.
By voluntarily uploading assignments, project files, feedback, or community content to FMA systems, the Participant grants FMA a non-exclusive, royalty-free license to host, reproduce, and use such content to the extent reasonably necessary to administer, deliver, review, support, and improve the Program.
4.7 Testimonials and Promotional Use
FMA may use testimonials, case studies, photographs, screenshots, results, or other Participant-identifiable content for promotional purposes only where FMA has an appropriate lawful basis and obtains consent where required by applicable law.
A Participant may withdraw consent to future promotional use where processing is based on consent, subject to applicable law and without affecting lawful use undertaken before withdrawal.
ARTICLE 5
PROGRAM STRUCTURE, SUPPORT, AND OPERATIONS
5.1 Support Hours
Unless otherwise announced, regular support services are available from 8:00 AM to 5:00 PM Philippine Standard Time, Monday through Friday, excluding Philippine legal holidays.
Messages received outside regular support hours may be addressed on the next business day.
5.2 Group Coaching; No Automatic One-on-One Support
FMA is principally a group coaching and educational program.
Unless expressly included in a Participant's particular enrollment offer, membership does not include:
1. one-on-one coaching;
2. private consulting;
i3. ndividual strategy calls;
4. unlimited personal review;
5. dedicated account management; or
6. unlimited direct access to an instructor or coach.
References to โsupport,โ โcoaching,โ โmentoring,โ or โguidanceโ refer to the group coaching structure, community support, and other support channels specifically included in the Participant's enrollment offer.
5.3 Live FMA Sessions and Replays
FMA may conduct live coaching, training, question-and-answer, implementation, or other sessions as part of the Program.
Where FMA designates a regular FMA session as available for replay, FMA may make the recording available through the Course Portal or Community Platform during the applicable membership period.
Availability of replays for regular FMA sessions does not mean that every live program, bonus event, workshop, or separate program will have a replay.
5.4 Bonus Live Programs
Depending on the Participant's batch or enrollment offer, FMA may provide complimentary tickets or access to additional live programs, workshops, challenges, or events.
Unless expressly stated otherwise, a bonus ticket is valid only for the particular scheduled live program or run identified by FMA and does not include a replay.
Participants receiving a bonus ticket have one opportunity to attend the applicable scheduled live program.
If the Participant does not attend, the bonus shall be considered used or forfeited. FMA is not obligated to provide a replay, replacement ticket, alternative date, credit, refund, or extension.
A Participant who subsequently wishes to attend another run may be required to purchase that program separately.
5.5 Separate Programs and 3DFC
FMA membership does not provide unlimited access to every current or future course, challenge, event, workshop, coaching program, or other product offered by FMA or its affiliates.
3DFC is a separate program from FMA.
An FMA Participant may receive complimentary access to a specific 3DFC run where expressly included in their offer, or may be provided a special or discounted enrollment link. Such access does not make every future 3DFC run part of the Participant's FMA membership.
The same principle applies to other programs expressly designated by FMA as separate products or programs.
5.6 Nature of Curriculum
FMA's curriculum is not limited to purely technical funnel-building instruction.
Because freelancing and entrepreneurship involve technical, commercial, interpersonal, and personal competencies, FMA may include instruction or coaching concerning:
1. mindset and reframing;
2. personal development;
3. confidence;
4. communication;
5. productivity;
6. client management;
7. sales and business skills;
8. professional behavior;
9. life and soft skills; and
10. other subjects FMA reasonably considers relevant to freelancing, entrepreneurship, or professional development.
The inclusion of these subjects does not constitute non-delivery of the Program merely because a Participant expected every session to be technical.
5.7 Certificates
Enrollment or payment alone does not entitle a Participant to a certificate.
To qualify for an FMA certificate, the Participant must:
1. complete the main Course requirements designated by FMA;
2. pass the applicable examination or assessment; and
3. satisfy other certification requirements communicated in advance by FMA.
All requirements for certification must be completed while the Participant's applicable membership remains active.
FMA is not obligated to permit completion of outstanding certification requirements after membership expiration. Where requirements remain incomplete at expiration, the Participant may be required to renew before completing them and becoming eligible for certification.
5.8 Third-Party Platforms and Temporary Downtime
FMA may use third-party community, video, learning-management, conferencing, email, payment, hosting, or other technology platforms.
These platforms may occasionally experience maintenance, downtime, technical errors, Internet interruptions, or circumstances outside FMA's reasonable control.
A temporary platform interruption does not, by itself, create an entitlement to a refund.
Where a material interruption substantially affects access to the Program, FMA shall use reasonable efforts to restore access or provide a reasonable alternative where practicable.
5.9 Delivery of Access
Access instructions, invitations, login links, and enrollment communications may be sent to the email address or contact information supplied by the Participant.
Participants are responsible for providing accurate contact information and checking their inbox, spam, junk, promotions, and similar folders.
Where FMA's reasonably available records establish that access instructions were sent to the contact information supplied by the Participant, failure to locate, open, or use the communication does not, by itself, constitute failure by FMA to provide the Program or create a right to a refund.
FMA shall nevertheless provide reasonable assistance when notified of a legitimate access problem.
5.10 Program Modifications
FMA may reasonably update the Course curriculum, sequence, instructors, platform, materials, schedules, or delivery methods to maintain or improve the Program.
FMA will not materially reduce the core educational value of the Participant's purchased Program without providing a reasonable substitute or other remedy where required by applicable law.
ARTICLE 6
EDUCATIONAL DISCLAIMER AND RESULTS
6.1 No Guarantee of Clients or Financial Results
FMA provides education, systems, frameworks, training, coaching, resources, and support intended to help Participants develop funnel-building, freelancing, business, and related skills.
FMA does not guarantee any particular client, project, revenue, income, profit, business growth, return on investment, or other financial result.
Results vary and may depend on factors outside FMA's control, including the Participant's:
๐ effort and consistency;
๐ implementation;
๐ skills and experience;
๐ portfolio quality;
๐ communication;
๐ pricing;
๐ sales ability;
๐ client-acquisition activity;
๐ market demand; and
๐ general economic or business conditions.
FMA teaches Participants systems and provides the support included in their enrollment. The Participant remains responsible for implementing those systems and pursuing opportunities.
6.2 No Employment or Job Placement
FMA is an educational and coaching program.
FMA is not an employment agency, recruitment agency, or job-placement service, and enrollment does not guarantee employment.
Instruction concerning freelancing, portfolios, applications, proposals, client acquisition, interviews, or careers is intended to equip Participants with skills to pursue opportunities independently.
FMA is not obligated to obtain a client, employer, project, contract, interview, or other opportunity for any Participant.
6.3 Limitation of Liability
To the fullest extent permitted by applicable law, FMA shall not be liable for indirect, incidental, special, or consequential losses arising solely from participation in or use of the Program.
Where liability may lawfully be limited, FMA's aggregate contractual liability arising from the Participant's enrollment shall not exceed the amount actually paid by that Participant for the applicable FMA enrollment giving rise to the claim.
Nothing in this Agreement excludes or limits liability or consumer rights to the extent such exclusion or limitation is prohibited by applicable law.
ARTICLE 7
EARN BACK YOUR INVESTMENT SUPPORT GUARANTEE
7.1 Nature of the Guarantee
The Earn Back Your Investment Support Guarantee is a continued-support guarantee and not a money-back guarantee, earnings guarantee, employment guarantee, or refund commitment.
If an eligible Participant completes the requirements below within the applicable membership period and demonstrates compliance with this Article but has not earned an amount equal to their applicable FMA enrollment fee from bona fide paid funnel projects or funnel-related services, FMA will provide the continued support described in Section 7.4.
7.2 Requirements
To qualify, the Participant must complete and provide reasonable evidence of all of the following:
a. 100% of Required Lessons Completed
Complete all lessons designated by FMA as required for the Support Guarantee.
b. 100% of Required Assignments Submitted
Complete and submit all exercises, worksheets, implementation tasks, and assignments designated in the applicable Guarantee Checklist.
c. At Least Two (2) Portfolio-Ready Funnel Samples
Create at least two completed funnel design or funnel-building samples reasonably suitable for presentation to potential clients.
d. At Least One (1) Published Portfolio
Create and publish at least one accessible portfolio showcasing the Participant's funnel-related work and services.
e. At Least One (1) Funnel Service Offer Launched
Create and publicly launch at least one funnel-related service offer identifying the service, intended client or market, material deliverables, and pricing or starting price.
f. At Least One Hundred (100) Qualified Client-Getting Actions
Complete at least one hundred documented, bona fide client-acquisition actions directed toward reasonably qualified prospects or opportunities.
These may include:
๐ personalized direct outreach;
๐ personalized cold emails;
๐ direct messages to potential clients;
๐ legitimate freelance-platform applications;
๐ relevant job or project applications;
๐ proposals to qualified prospects;
๐ referral outreach; and
๐ other bona fide client-acquisition activities recognized by FMA.
Likes, follows, generic comments, mass spam, automated unsolicited messages, duplicate or artificial activity intended merely to increase the numerical count, and non-targeted interactions do not qualify.
7.3 Evidence and Verification
Participants seeking continued support shall maintain reasonable evidence of their compliance.
Evidence may include screenshots, URLs, trackers, applications, proposals, emails, message records, published portfolio links, service offers, or other reasonable documentation.
FMA may reasonably verify submissions and request additional documentation where reasonably necessary.
FMA shall assess eligibility reasonably and in good faith based on the published Guarantee requirements.
7.4 Continued Support
An eligible Participant who satisfies all requirements under this Article but has not earned back their applicable FMA enrollment fee shall receive continued access to FMA's then-existing group support/community support designated for Guarantee participants beyond the original twelve (12)-month membership period, without payment of the standard FMA renewal fee solely for that continued support.
Unless FMA expressly agrees otherwise, Guarantee support does not include:
๐ one-on-one coaching;
๐ private consulting;
๐ new or separately sold courses;
๐ bonus live programs;
๐ 3DFC or other separate programs;
๐ new membership benefits introduced after the original enrollment;
๐ additional certifications; or
๐ any other separately priced product or service.
7.5 Claim Deadline
To qualify, the Participant must complete the Guarantee requirements during their original twelve (12)-month membership and submit the required documentation no later than thirty (30) calendar days following expiration of that membership.
FMA may waive or extend this deadline in exceptional circumstances at its discretion, but is not obligated to do so unless required by applicable law.
7.6 Duration of Guarantee Support
Continued support shall remain available for a maximum additional period of twelve (12) months following expiration of the Participant's original membership, or until the Participant earns cumulative gross revenue from qualifying paid funnel projects or funnel-related services equal to the Participant's applicable FMA enrollment fee, whichever occurs first.
For purposes of verifying eligibility or determining when Guarantee support ends, FMA may request reasonable evidence of qualifying paid projects while respecting legitimate confidential information belonging to the Participant or their clients.
7.7 No Refund Conversion
Failure to earn back the Participant's enrollment fee does not convert the Support Guarantee into a refund entitlement.
The Participant's sole additional benefit under the Guarantee is the continued support expressly described in this Article, subject to rights and remedies that cannot lawfully be excluded.
7.8 Fraud or Abuse
FMA may deny or terminate Guarantee support where a Participant materially falsifies or manipulates evidence, misrepresents client-acquisition activities or earnings, shares their account, engages in fraud or abuse, or otherwise materially violates the Guarantee requirements or this Agreement.
ARTICLE 8
TERMINATION AND SUSPENSION
8.1 Grounds
FMA may suspend or terminate a Participant's access for material breach of this Agreement, including:
1. material non-payment;
2. fraudulent enrollment information;
3. unauthorized account sharing;
4. unauthorized reproduction, resale, or distribution of Course materials;
5. material infringement of FMA's intellectual property;
6. serious or repeated violations of Community Guidelines;
7. fraudulent submissions under the Support Guarantee; or
8. other material misuse of the Program.
8.2 Effect of Termination
Where access is terminated due to the Participant's material breach, no refund shall be due solely because of termination, except to the extent otherwise required by applicable law.
Termination shall not affect rights or obligations that accrued before termination or provisions intended by their nature to survive termination.
ARTICLE 9
DATA PRIVACY
FMA shall process Personal Data in accordance with its applicable Privacy Notice and Republic Act No. 10173, the Data Privacy Act of 2012, its Implementing Rules and Regulations, relevant issuances of the National Privacy Commission, and other applicable privacy and data protection requirements.
Participants shall also respect the privacy of other FMA Participants and shall not collect, reproduce, publish, disclose, or commercially use another Participant's Personal Data obtained through the FMA community except with appropriate authority or lawful basis. Please refer to FMAโs Data Privacy Policy.
ARTICLE 10
GENERAL PROVISIONS
10.1 Entire Agreement
These Terms, together with the applicable enrollment offer, Privacy Notice, and other terms expressly incorporated by reference, constitute the agreement governing the Participant's enrollment.
Where a specific written enrollment offer expressly provides a benefit inconsistent with these general Terms, the specific offer shall govern that benefit.
10.2 Severability
If any provision of this Agreement is determined to be invalid or unenforceable, it shall be interpreted or limited to the minimum extent necessary to make it enforceable where legally permissible, and the remaining provisions shall remain in effect.
10.3 No Waiver
Failure by FMA to enforce a provision on one occasion shall not constitute a waiver of its right to enforce that provision subsequently.
10.4 Amendments
FMA may update these Terms prospectively to reflect reasonable changes in its services, operations, platforms, or legal requirements.
Material changes affecting an existing Participant's substantive rights during an already-paid membership period shall not be applied retroactively to materially diminish the benefits already purchased, except where required by law or agreed with the Participant.
10.5 Electronic Agreement
The Participant agrees that electronic acceptance, enrollment, payment, or other affirmative indication of agreement may constitute acceptance of these Terms to the extent permitted by applicable law.
ARTICLE 11
GOVERNING LAW AND DISPUTES
11.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
11.2 Good-Faith Resolution
Before commencing formal proceedings, the Parties are encouraged to attempt in good faith to resolve any dispute by written notice and reasonable discussion, without preventing either Party from seeking urgent relief where necessary.
11.3 Venue
Subject to applicable consumer protection laws and mandatory rules on jurisdiction and venue, disputes arising from this Agreement shall be submitted to the competent courts having jurisdiction in Metro Manila, Philippines.
ACKNOWLEDGMENT
BY COMPLETING ENROLLMENT AND ACCEPTING THESE TERMS, THE PARTICIPANT ACKNOWLEDGES THAT THEY HAVE READ, UNDERSTOOD, AND AGREED TO THIS AGREEMENT.
In particular, the Participant acknowledges that:
1. FMA is generally a twelve (12)-month membership, except for expressly stated legacy rights;
2. FMA is principally a group coaching and educational program and does not automatically include one-on-one consulting;
3. FMA does not guarantee clients, employment, income, revenue, or business success;
4. FMA does not provide job placement;
5. the Participant is responsible for applying the training and taking appropriate client-acquisition actions;
6. bonus tickets apply only to the applicable scheduled program and may not include replays;
7. 3DFC and other separately designated programs are not automatically included in FMA membership;
8. renewal benefits depend upon the applicable renewal offer;
9. each enrollment is for one Participant and account sharing is prohibited;
10. certification is subject to completion of applicable requirements during active membership; and
11. the Earn Back Your Investment Support Guarantee is a continued-support guarantee, not a money-back guarantee.
Additional Terms and Conditions of Funnels Mastery Academy (12 month membership)
โป๏ธ We provide bonus tickets for additional live programs based on their batch. We donโt provide replays for these live programs. They only have 1 chance to attend the program. If they miss the program, they have to purchase the program they wanted to attend.
โป๏ธ Student asks for a refund because they are too busy.
Personal schedule, workload, employment, family responsibilities, or lack of time should be addressed.
โป๏ธ Student asks for a refund because of financial problems. A later change in financial circumstances should not automatically cancel an enrollment/payment obligation.
โป๏ธ Student asks for a refund because of health or personal emergencies. Your previous policy specifically contemplated emergencies, health issues, financial issues, and other personal circumstances.
โป๏ธ Student realizes the program is โnot for them.โ Expectations around difficulty, interest, motivation, or career fit should be addressed.
โป๏ธ Student requests a refund outside the allowed refund period.
โป๏ธ Existing FMA student assumes every future 3DFC or FMA event is included for free. For example, an existing FMA student wanted to join the live 3DFC again. Your position was that 3DFC is a separate program; an FMA student may receive a discounted link, but wanting to attend another live run does not automatically make it part of their existing FMA membership.
โป๏ธ For renewal, the inclusions depend on what is included in the current offer upon renewal.
โป๏ธ Student gives another person access to their FMA account. Multiple people use one enrollment. Account sharing and redistribution should allow FMA to suspend or terminate access without refund.
โป๏ธ FMA is a group coaching program. There is NO 1:1 support given, nor 1:1 calls. Student interprets โsupportโ as unlimited one-on-one consulting.
โป๏ธ Student doesn't get a client and asks for a refund. Need to add a clause that we teach you the system and provide support, but getting a client is based on your execution and not our responsibility.
โป๏ธ Student expects employment/job placement because the program teaches career skills. We donโt provide job placement, we only teach you the skills so you can do it on your own.
โป๏ธ Student expects every session to be purely technical. In FMA, we do a lot of mindsetting and reframing as it is essential to being successful in freelancing and running own business. We do sessions on personal development, life skills, soft skills.
โป๏ธ Certificates are provided given that the student finished the main course and passed the examination. It will only be given if they are currently enrolled in the course. If their membership expires and they ask for certificate, we canโt grant it.
โป๏ธ Student experiences a temporary Circle/platform issue and requests a refund. Platforms may experience temporary downtimes and out of our control. This is does not guarantee a refund.
โป๏ธ Student says they did not receive the program but the access was sent to the email they submitted.
GUARANTEE:
Earn Back Your Investment Support Guarantee
If you complete the required lessons, submit your work, launch your first funnel offer, build your portfolio, and take the required client-getting actions โ but still havenโt earned back your enrollment through a paid funnel project or funnel-related service โ weโll keep supporting you.
To qualify for continued support under the Earn Back Your Investment Support Guarantee, the student must complete and submit proof of the following:
1. 100% of Required Lessons Completed
Complete all lessons specifically identified by FMA as required for the Support Guarantee.
2. 100% of Required Assignments Submitted
Complete and submit all required exercises, worksheets, implementation tasks, and assignments included in the Guarantee Checklist.
3. At Least 2 Portfolio-Ready Funnel Samples
Create and complete at least two (2) funnel design or funnel-building samples that may be presented to potential clients.
4. At Least 1 Published Portfolio
Create and publish at least one (1) accessible portfolio showcasing the student's funnel-related work and services.
5. At Least 1 Funnel Service Offer Launched
Create and publicly launch at least one (1) clear funnel-related service offer, including the service, target client, deliverables, and pricing or starting price.
6. At Least 100 Qualified Client-Getting Actions
Complete at least one hundred (100) documented client-acquisition actions.
These may include a combination of:
โป๏ธ Direct outreach to qualified prospects
โป๏ธ Personalized cold emails
โป๏ธ Direct messages to potential clients
โป๏ธ Freelance platform applications
โป๏ธ Relevant job or project applications
โป๏ธ Proposals sent to qualified prospects
โป๏ธ Referral outreach
โป๏ธ Other client-acquisition activities approved by FMA
7. Likes, follows, generic comments, mass spam messages, automated unsolicited messages, or non-targeted interactions shall not be counted as qualified client-getting actions.
8. Proof of Activities - The student must maintain reasonable documentation of the foregoing requirements. Acceptable evidence may include screenshots, links, trackers, proposals, applications, email records, message records, portfolio links, published offers, or other documentation reasonably requested by FMA.
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